Shipping policy

Shipping Policy

At Noore sitara, we aim to process and deliver your orders safely and on time.

Order Processing
Orders are usually processed within 1–2 business days after payment confirmation.

Delivery within Pakistan
We currently offer delivery within Pakistan. Standard delivery usually takes approximately 3–7 business days after the order has been processed. Delivery times may vary depending on the customer's location, courier availability, weather, and other circumstances beyond our control.

Shipping Charges
Shipping charges are calculated and displayed at checkout based on the delivery option available for your order.

Order Tracking
Once your order has been shipped, you may receive a shipping confirmation with tracking information when tracking is available. You can use the tracking information to follow the progress of your shipment.

Delivery Delays
While we do our best to deliver orders within the estimated timeframe, delays may occasionally occur due to courier operations, weather, public holidays, incorrect or incomplete address information, or other circumstances beyond our control.

Incorrect Address
Please make sure that your shipping address and contact information are correct before placing your order. Noore sitara is not responsible for delays or additional delivery charges caused by incorrect or incomplete address information.

If you have any questions about your order or delivery, please contact us using the contact information provided on our store.

Thank you for shopping with Noore sitara.